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Service Center

Convenient, Local, Responsive, Knowledgeable

WESTconsin Credit Union’s Service Center team is specially suited to serve your needs. When it comes to serving our members, we are your friendly, professional representatives!

Let us help you with any of these member service needs:

  • Personal loans

  • Certificates

  • WESTconsin Online banking and CALL-24

  • Credit & debit card assistance

  • Account inquiries

  • Transactions over $200

  • Responses to member emails

  • Other assistance

Moving to a new home? Please inform us of your most recent address so you can continue to receive your account and credit card statements and other credit union correspondence, and avoid a $10 fee. For protection of your identity, we do not forward statements. Call or visit your local office and let us know!

Service Center Contact Information

Address: 3333 Schneider Avenue, PO Box 160, Menomonie, WI 54751

Phone: Simply call your local WESTconsin Credit Union office or dial US toll-free at (800) 924-0022.

Email: Complete our email form and we'll respond as soon as possible.

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Please do not send or request confidential or account specific information through email, as email is not a secure form of communication. In addition, we cannot provide any account specific information via email.

Fax: (715) 232-7301   
Loan Fax:
(715) 233-2810 for loans being completed over the phone
Mortgage Fax:
(715) 235-4831

Office Hours: Mon-Fri 8 a.m. to 6 p.m., Sat 8 a.m. to 12 p.m., except when closed on holidays.

Or visit us in person

Visit any of our 14 convenient office locations!

WESTconsin OnlineDemo

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Online Banking
WESTconsin Online
Bill Payment
Purchase Rewards
Online Resources

CALL-24 Account Access: Menomonie (715) 232-7300 | Elsewhere (888) 928-2255
To report a lost/stolen debit or credit card: (800) 449-7728

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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government


National Credit Union Administration, a U.S. Government Agency