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WESTconsin Online and Mobile App Release Notes

Posted: September 19, 2019

Mobile App Release 6.1 - Live September 24, 2019*

  • Background image  the "Accounts" page displays a background image for those using version 6.0 or higher.
  • Icons - Messages and Logout have icons that can be found on the top of the "Accounts" page.
  • Purchase Rewards – “Get Cash Back” name has changed back to “Purchase Rewards”.
  • Change Password Screen – “Existing Password” has changed to “Current/Temporary Password” to help eliminate confusion.
  • Communication – Notices and ads can be placed at the top of the "Accounts" page.

*Previously communicated as September 18, 2019.

If your device automatically updates apps, you may already have the most current version. If your device does not, you can manually update our app from within Google Play Store or Apple App store. Additional information about Mobile Banking can be found here.

Mobile App Release 6.0 - Live June 27, 2019

  • Lock outs  The app will give members that get locked out of their account the option to click “unlock” to reset their password.
  • 'Available’ balance will now be visually larger than the ‘Current’ balance.
  • Navigation – Android users will notice that the navigation button on the top left has been replaced with a navigation bar at the bottom of the page. 
  • Routing Number will show within account details (now live in WESTconsin Online as well).

Mobile App Release 5.12 - Live April 17, 2019

  • Password Resets  Users have the ability to request a password reset now easily locatable on the main login screen.
  • Login Message of the Day  Mobile App users will see a megaphone icon on their login screen when a Login Message of the Day is published. The message will also show in member’s accounts on their message page when logged in.
  • Interest – The interest amount is now shown for checking accounts.
  • Mobile Deposit – Now has auto-capture mode so members will see the screen count down and snap a picture for them. No more tapping on the screen while trying to line up a good check image!
  • Password Resets  When resetting a password using the Mobile App there is now a “Start Over” option. This brings the member back to the main login screen where they can start the process over from the beginning, if needed. 

ACH Number Addition - Live January 30, 2019

Members are now able to view their full 10-digit ACH checking account number using WESTconsin Online, mobile banking and the Mobile App! This is available for all qualifying checking accounts.

How to view:

  • From WESTconsin Online & mobile banking: select the checking account to see account history > click “Account Details” from the account dashboard at the top of the screen. 
  • From the Mobile App: tap the checking account to see account history > tap “Show Details” from the account dashboard. 

Any members who have Cross Account Access set up will be able to view the full 10-digit ACH number for any checking accounts they have linked.

Mobile App Release 5.11 - Live November 7, 2018

  • Purchase Rewards – Updated to Get Cash Back
  • ACH Number Field – Account Details ACH Number field has been removed
  • Mobile Deposit – Corrects Mobile Deposit error currently experienced on Androids running 7.0 OS and older. 

Money Management Q4 Release - Live October 23, 2018

  • Money Management on mobile will now include the same features as the desktop experience. Debts, Trends, Goals, Cash Flow, Notifications and User Settings have been added to mobile. 
  • Online Banking users can now toggle between Budgets as well as Spending in Money Management on their home page.  

Mobile App Release 5.10 - Live August 23, 2018

  • Payee Detail Update – the payee details screen will have a better look to it and include recent payment history information. 
  • Edit Payee Details – edit information about payees including account number, payee nickname, address and phone number. Ability to delete payee. 
  • Past Due Loans – view past due loan amount. 
  • Mobile Deposit – better messaging for when a deposit is being held for review. 
  • Credit Card Access – ability to access credit card details, including make a payment, view recent transactions, view statements, update contact information, etc.
    • We heard you! This update is in response to members' feedback. Thank you to those that submitted comments!
    • Note: There are three confirmations to making the payment. You may need to navigate around the page to get to the confirmation buttons.
    • The credit card payment screen is the same as you have been able to access through WESTconsin Online, however, it is not mobile responsive.
    • Reviewing these images will show you what to expect the credit card payment process to look like on a mobile phone compared to a desktop device.
WESTconsin Online

Payment Screen

Confirm Payment Step 1

Confirm Payment Step 2

Confirm Payment Step 3

WESTconsin Online Release - Live June 27, 2018

  • Modifications to the size and font of transaction history to help quickly recognize the difference between debits and credits
    • We heard you! This update is in response to members' feedback. Thank you to those that submitted comments!
  • Outside accounts displayed within Money Management will display account icons (example: BOA logo) where applicable

Additional information about Online Banking can be found here.

Mobile App Release 5.9 - Live June 12, 2018

  • Edit Scheduled Recurring Transfers – members will be able to view the details of their scheduled recurring transfers along with the ability to edit or cancel the transfers. 
  • Edit Scheduled Bill Payment – member will be able to edit a scheduled bill payment (until payment is showing pending). 
  • File eBill – members will have the ability to file an eBill by marking it either “paid” or “filed”. 
  • Expedited Bill Payments – members can choose to expedite a bill payment for an additional fee.  The fee is $5.00 for an electronic payment or $25.00 for a overnighted check. 
  • Bill Pay Memo – members will have the ability to add a memo to bill payments sent out as a check.

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