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YOUR CARD. YOUR CONTROL.

Debit Card Control

Card Control offers you the ability to temporarily deactivate your debit card, should it be misplaced, and the ability to reactivate it once found!  With WESTconsin’s Card Control you can also control where and when your debit card is used. You decide whether you want to allow online or in-store purchases, and manage ATM transactions. You can even restrict foreign transactions. Enable real time alert notifications for any category of transactions. 

Card Control feature allows you to:

  • Turn your WESTconsin debit cards ON or OFF
  • Restrict payment methods
  • Receive alert notifications for the transactions you choose

Setting Up Card Control

Mobile App

  1. Once logged in, find Debit Card Control under More
  2. Register for Card Control by accepting the Terms and Conditions
  3. Edit debit card name(s)
  4. Manage transaction categories and alert preferences
Card Control   Card Control ON-OFF

WESTconsin Online

  1. Once logged in, find Debit Card Control under Card Services
  2. Register for Card Control by accepting the Terms and Conditions
  3. Edit the debit card name(s)
  4. Manage transaction categories and alert preferences

  • How do I turn my debit card ON or OFF?

    From WESTconsin Online, or our Mobile App, change the toggle switch to turn your card ON or OFF. Changes are effective immediately and you can control your debit card 24/7. If you turn your debit card off, any recurring or preauthorized transactions will not be blocked (example: Netflix monthly subscriptions will continue to process, even though the card is turned off).

  • What types of alerts and declines can be enabled?

    Alerts and Declines can be set for the following categories:

    Transactions: In-store, online, mail/phone orders and ATMs

    Locations: Decline and/or set up alerts for foreign transactions
    Note: Foreign transactions processed with a US processor (e.g. Paypal) may not be blocked

    Spend Limits: Receive notification for posted or decline transactions based on dollar amounts
  • What ways can I receive my alerts?

    Receive real time alert notifications for any of the transaction categories – Transaction Type, Location Type and/or Spend Limits by simply toggling on/off the alert.

    Choose your communication preferences:

    • Push Notifications – notification on your phone’s home page, with an indicator on the Mobile App
      Push notifications are only available if you’ve enabled them through the Mobile App
      Mobile App > More > Settings > Push Notifications
    • SMS Text Alerts – text message from 454545
      SMS (text message) alerts are only available if you’re registered for Text Banking through WESTconsin Online
    • Email – email(s) registered for Alerts & Notifications through WESTconsin Online
      Notifications > Settings

A Word of Advice

The controls and settings in WESTconsin’s Card Control are designed to prevent others from using your card without your authorization, but that same functionality could prevent you from using your card if you're not careful. To get started we recommend that you begin with enabling alerts so that you'll know immediately whenever your card is used – and where, and for how much. Then, one at a time, try setting the various controls and preferences until you find what works best for you. If your card ever doesn't work when you think it should, turn off all controls and try your transaction again.

WESTconsin Credit Union Notification:

You are now leaving the WESTconsin Credit Union website and going to a website not operated by WESTconsin. WESTconsin is not responsible for the content of this site and the privacy and security policies may differ from those practiced by WESTconsin. The third party website may provide less security than WESTconsin's website. WESTconsin does not represent the third party or you if you enter into a transaction. WESTconsin is not endorsing or guaranteeing the products, information or recommendations provided by linked sites. WESTconsin is not liable for any failure or services advertised on third party sites.