Bill Pay

Due to legal requirements, we limit the ability to make certain types of payments. Payments to payees outside of the United States are prohibited and may not be issued under any circumstances. In addition, the following payments are discouraged, but may be scheduled at your own risk:

• Tax payments to the Internal Revenue Service or any state or other government agency
• Court-ordered payments, such as alimony or child support
• Payments to insurance companies

We will not notify you if you attempt to make any of these payments and we will not be liable for these prohibited or discouraged payments.

When adding a biller (or trying to edit your biller later), don’t be alarmed if we do not ask you for an address to which to send your payment. This just means that our Bill Pay vendor has a relationship with this biller where they are paid electronically, or the biller has already provided their preferred mailing address to send payments that might not match the address they give you on your bill.

• When scheduling a payment, you will select the date you want the payment to be delivered. It will automatically schedule the send date based on the estimated delivery timeframe.
• If your payment is sent via check: The payment will not debit your account until the check is cashed or deposited by the biller
• If your payment is sent electronically via ACH: The payment will debit your account on the send date at 3:00 p.m.