Skip to content

Welcome & Our History

Welcome to WESTconsin!

Greetings and Happy New Year! I hope you and your family had a safe and healthy holiday season. Cheers to the WESTconsin members, employees, and those in the communities we serve for your support and encouragement throughout 2023. I’m so proud of all that we’ve accomplished together and look forward to a new year full of opportunities!

I am thrilled that our new WESTconsin location in Rice Lake, located at 21 East Burton Street, is on track to open this summer. It will be a full-service office where members can visit to get help with everyday transactions, as well as meet with dedicated Mortgage Loan Originators, Business Loan Officers, and advisors from our Investment team. We are excited to be a part of the great Rice Lake community in just a few short months!

Please mark your calendar for our 84th Annual Membership Meeting! We would like to invite all members/owners of WESTconsin Credit Union to attend on Tuesday, March 5 at 6 p.m. virtually via Microsoft Teams. The online meeting will include an election for an open director position, updates on the state of the credit union, and addresses from the Board Chairperson and me. To vote, you must request a ballot between February 4-24 at your local office or by calling the Service Center at (800) 924-0022. Ballots must be returned no later than February 29. More information is available on our Annual Meeting page.

WESTconsin knows that financial education is a lifelong journey. That’s why we recently launched a new video series Making Cents with Molly. These financial education videos featured on our Facebook, Instagram, and YouTube pages will dive into different strategies, tips and tricks, and break down a variety of financial concepts. With a range of topics, we hope these videos will help both members and non-members make better informed financial decisions.

There has been an uptick in the number of scam text messages and emails this holiday season, and even continuing into the new year. I want to assure you that keeping our members’ accounts and money secure is a top priority here at WESTconsin Credit Union. The best way to protect yourself from fraud is to stay educated and vigilant. We have resources available on our website on best practices when receiving suspicious messages, emails, or letters. You can also always contact us to verify.

Something to consider, if you haven’t already, is making the switch to eStatements! It’s the fastest, easiest, and safest way to receive your monthly statements, forms, and notices. Digitally access years of statements in a couple of clicks through WESTconsin Online or the Mobile App so there’s no more clutter or worry! Plus, it’s FREE! Not a WESTconsin Online user? Learn more and sign-up in just minutes!

I hope for you a fresh start with renewed energy and confidence throughout the new year. As always, if you would like to share your experiences, suggestions, or concerns, I always welcome member feedback. Please feel free to contact me at


Lora J. Benrud
CEO, WESTconsin Credit Union

We exist to serve our members.


Founded in 1939, WESTconsin Credit Union is one of the region's strongest financial services provider. Our history takes us back to primarily serving the Menomonie area agricultural community, then operating as Menomonie Farmers Credit Union. We expanded in membership base over the next several years and merged with other small credit unions in the region. In the summer of 1990, we recognized this growth by changing our name to WESTconsin Credit Union.

WESTconsin Credit Union is celebrating 85 years in 2024. Today, our field of membership footprint includes 28 counties across west central Wisconsin and east central Minnesota with office locations in Altoona, Amery, Baldwin, Barron, Chippewa Falls, Eau Claire, Ellsworth, Hudson, Menomonie, New Richmond, Prescott, and River Falls, Wisconsin.

The spirit and philosophy of people helping people, guides WESTconsin leaders and encourages our employees to get involved in community and charitable activities and worthwhile causes, including sponsorships, donations, and volunteerism. In 2023, WESTconsin was very proud to support many local initiatives, including a $10,000 donation to Children Miracle Network Hospitals to benefit young patients, $25,000 to help fund Northwood Technical College’s new Medical Laboratory Technician program, and over $11,000 to a variety of community partners through fundraising campaigns throughout the year.

WESTconsin is based in your community, owned by people like you. We seek to enrich members, communities, and employees with the resources and support to achieve financial wellness. While supporting one another, we’re Inspiring Better.

Become a Member

Own your financial success-become a WESTconsin Credit Union member!


Contact Us

When it comes to serving our members, we are always happy to help. 


Visit Us

WESTconsin Credit Union has several convenient locations throughout western Wisconsin.


Our Mission

To give members, communities, and one another the inspiration, resources, and support to achieve financial wellness.

CARE Concepts

WESTconsin Credit Union cares about our employees, their families, our members and our communities. 

We provide top quality service and an exceptional member experience.



We strive to create an open, trusting and friendly environment that encourages the flow of communication.



We encourage all to take responsibility for all work activities and personal actions, follow through on commitments, and empower everyone to always make things right.



We approach all interactions with positive intent and have empathy with every interaction.



Our employees are professional and positive ambassadors both inside and outside of work.

WESTconsin Credit Union Notification:

You are now leaving the WESTconsin Credit Union website and going to a website not operated by WESTconsin. WESTconsin is not responsible for the content of this site and the privacy and security policies may differ from those practiced by WESTconsin. The third party website may provide less security than WESTconsin's website. WESTconsin does not represent the third party or you if you enter into a transaction. WESTconsin is not endorsing or guaranteeing the products, information or recommendations provided by linked sites. WESTconsin is not liable for any failure or services advertised on third party sites.


The WESTconsin Investment Advisors program is offered through CUNA Brokerage Services, Inc.*, a broker/dealer focused on serving credit union members. CUNA Brokerage Services, Inc. is an affiliate of CUNA Mutual Group. For more information about CUNA Brokerage Services, Inc., please visit

Privacy and security policies may differ between WESTconsin Credit Union and CUNA Mutual Group. You should understand that if you conduct business here, you are conducting business directly with CUNA Mutual Group.